We ship worldwide from our fulfillment workshop, ensuring faster delivery and lower costs for customers across North America, Europe, and beyond.

 

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

 

You will receive a shipping confirmation email with a tracking number once your order has been dispatched. We do worldwide shipping, which usually takes 8–14 business days.

 

Note: Delivery times are estimates and may vary due to customs clearance or carrier delays. We are not responsible for delays caused by customs authorities.

 

Once your order ships, you will receive an email with a tracking link. You can also track your order at any time by visiting our website or contacting our support team.

 

For orders shipped from our US warehouse to US customers, no customs fees apply.

 

For international orders, import duties, taxes, and customs fees may be charged by your local customs authority. These charges are the responsibility of the recipient and are not included in our shipping fees.

 

We recommend checking your local customs regulations before placing an order.

 

Return Window

We accept returns within 90 days of the delivery date. Items must be:

•       Unworn and in original condition

•       Free from damage, scratches, or signs of use

•       In original packaging with all tags attached

 

How to Initiate a Return

To start a return, please contact our support team at [email protected] with:

•       Your order number

•       The item(s) you wish to return

•       The reason for your return

 

We will provide you with a return authorization and instructions within 2 business days.

 

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged or incorrect. We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items without tracking.

 

Refunds

Once we receive and inspect your return, we will notify you by email. Approved refunds will be processed within 5–7 business days to your original payment method.

 

Non-Returnable Items

The following items cannot be returned:

•       Items returned after 90 days of delivery

•       Items showing signs of wear, damage, or alteration

•       Custom or personalized orders

 

If you receive a damaged or incorrect item, please contact us within 7 days of delivery at [email protected] with photos of the item and packaging. We will arrange a replacement or full refund at no additional cost to you.

 

For any shipping or returns inquiries, please reach out to us:

 

Email: [email protected]

Response time: Within 1–2 business days

 

We are committed to making your experience with Mera Baroque as smooth and enjoyable as possible. Thank you for your support.